- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Minimum 2–5 years of experience in restaurant management or a supervisory role within a full-service restaurant
Experience handling daily operations, staff supervision, and customer service
Good leadership and communication skills
Customer-focused with the ability to handle complaints professionally
Willing to work weekends and public holidays
Basic computer and POS system knowledge
Responsibilities
Streamlined daily operations to maximize efficiency, consistency, and quality in food and service delivery.
Accurately managed inventory, ensuring inventory met operational demands.
Engaged with customers to solicit feedback, driving continuous improvement in the dining experience. Maintained meticulous records of daily sales and invoices for precise financial reporting.
Boosted revenue by increasing table turnover and enhancing menu selections.
Conducted thorough interviews and training for staff, fostering a skilled and cohesive team.
Strategically managed labor costs by tailoring staff schedules to fluctuating business needs and promoting cross-training.
Successfully reduced staff turnover by cultivating a supportive work environment with clear communication and professional growth opportunities.
Managed team of up to 20 restaurant staff, maintaining exceptional customer service and quality standards
Conducted regular meetings with staff to discuss performance and address any issues.
Identified team weak points and implemented corrective actions to resolve concerns.
Immediately resolved issues with patrons with careful listening and communication skills.
Ensured compliance with health department regulations by maintaining a clean and safe dining area
Developed & Executed staff training initiatives, enhancing service excellence and food safety proficiency.
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.