- Jalan Raja Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Working Location
Job Description
Requirements
Diploma or Degree in any related fields
1 year experience in customer service, call centre, hospitality, or service-related industry
Must be friendly, patient, and able to handle diverse customer backgrounds
Strong follow-up skills and able to maintain accurate customer records.
Ability to communicate effectively in English, Bahasa Malaysia preferably Mandarin or Cantonese
Responsibilities
Responsible for engaging customers through instant messaging, phone calls, and digital platforms
Gathering customer documentation, maintaining positive communication, and ensuring smooth case handling
Guide customers on document preparation
Work flexibly based on customer needs and operational workflows
Cooperate with team members to maintain a positive and productive work culture
Record customer conversations, progress, and key notes in company systems
Benefits
Skills
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.