- Jalan Yap Kwan Seng Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Minimum SPM qualification or equivalent.
Proficient in administrative support tasks, including managing patient records and maintaining a tidy clinic environment.
Skilled in appointment scheduling and managing the clinic's calendar efficiently.
Excellent customer service skills with the ability to interact professionally and empathetically with patients.
Fluent in English, Mandarin, and Bahasa Malaysia, both written and spoken.
Ability to work effectively in a fast-paced environment and as part of a team.
Basic computer proficiency, including MS Office Suite.
Responsibilities
Greet and register patients, provide excellent customer service to patients, addressing their needs and concerns with professionalism.
Schedule patient appointments and manage the clinic's appointment calendar efficiently.
Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel.
Maintain patient records, ensuring accuracy and confidentiality in compliance with regulations.
Assist doctor with patient examinations and minor procedures.
Process payments and manage billing inquiries.
Ensure the clinic environment is clean, organized, and welcoming for patients.
Benefits
Skills
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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