Full Time ASSISTANT MANAGER, OPERATIONS SUPPORT (OPERATIONS) Jobs, Salary up to MYR 4,500 in Carsome Selangor - Maukerja

Bachelor's Degree or Professional Qualification in the relevant discipline 

(Accounting/Finance/Business/Economics) 

5 years of related working experience 

Proficient in Microsoft Office Applications 

Able to work independently with minimal supervision. 

Good problem-solving skills and pay attention to details.

Ability to multitask and work as a team to support staff and colleagues.

Good interpersonal and communication skills 

Experience in HP banking industry

Develop strategies and action plans for Branch Operation process improvement.

Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.

Monitor and track the In-Processing activities from Loan Applications up until Disbursements.

Train and develop Branch Support Admin [BSA] to perform their assigned tasks, meeting TAT & SLA  throughout the booking activities.

Enforcing Data Compliance and Data Accuracy within CMS for all entries made by Branch Support Admin [BSA].

Liaise on Fleet movement for booked inventory between Experience Centers 

Follow-up and liaise with Marketing Officers from FI/Banks regarding status of Loan Submissions including Disbursements.

Collecting Cash Payments appropriately via Credit Card or Debit Card by following up to perform Bank  Settlements on FI/Banks Terminals.

Ensure retail operation processes are executed and adhering to Retail SOP.  

CMS Processes to be regulated and strictly performed according to Objectives and Key Results [OKR]  

Prepare PR/PO for invoices charged by Panel Vendors to dispatch to the Finance Department.

Co-manage custodian of Petty Cash Management to capture all branch’s expenses and reimbursements towards bills submitted.

Consistently encourage automation by submissions of Loan using Banks’ e-dealers/e-portals 

Advocate usage & tracking of Vouchers and CMS Discounts 

Perform E-Auto Transfers to complete Ownership Transfer when necessary.

Ensure all reports required by Management are produced in a timely & accurate manner.

Involve in any other Company’s activities as assigned.