Contract Ecommerce Customer Service Live Chat Jobs, Salary up to MYR 4,800 in DM Dasher Selangor - Maukerja

Customer Experience team is responsible for:

• entire shopping experience of customer, starting from pre-sales until after-sales services

• leaving an incomparably WOW impression to customers who support DASHER

• upholding DASHER's vision to provide futuristic shopping experience, NOT just pushing SALES but fighting for the greatest EXPERIENCE that customers can enjoy

What's the skill required?

• Fresh graduates are welcomed to apply! Training will be provided.

• Good command (both spoken and written) in 中文, English and Bahasa Malaysia (Proficiency in 中文 would be an added advantage, more effective in handling enquiry received in 中文）

• Typing speed with 40 words or above per minute

• Able to commute to Setia Avenue, Setia Alam (HYBRID position, no need come to office everyday)

• Able to work on shift rotation basis, currently we have two shifts: day shift (8am to 5pm) and night shift (3pm to 12am)

• 5-Working Days per week

What's your role?

Attend to live chat enquiry received from Lazada, Shopee, Facebook, TikTok

• Be Fast

• Be Accurate

• Be Sincere

• Make Customer Happy

• Encourage Customer to Purchase

• Convert Customer into DASHER's friend

• EPF
• SOCSO
• EIS
• Performance Bonus
• Annual Leave
• Annual Increment
• Medical Leave
• Compassionate Leave