- Jalan Manis 4 Kuala Lumpur WP Kuala Lumpur Malaysia 56100

Working Location
Job Description
Requirements
Has good communication skills in Mandarin, English, and Bahasa Malaysia
Enjoys interacting with people and has a strong customer service mindset
Is detail-oriented and responsible
Is eager to learn and continuously improve
Is proactive and works well in a team
Responsibilities
Assist in welcoming and registering patients at the front desk.
Support appointment scheduling, confirmations, and reminders.
Assist in responding to patient enquiries via phone, WhatsApp, and email under supervision.
Learn and provide excellent customer service to patients.
Assist with patient registration and maintaining accurate records.
Support payment collection and cashiering procedures under supervision.
Assist in coordinating patient flow with doctors and clinic staff.
Help with follow-up calls and messages for appointments and treatment plans.
Perform general administrative and clerical duties.
Assist in maintaining a clean, organized, and professional reception area.
Observe and learn clinic operations, customer service, and healthcare administration.
Participate in training sessions and contribute to daily clinic operations.
Benefits
Skills
TAMAN MUTIARA
0.4 km
TAMAN CONNAUGHT
1.1 km
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