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Full Time Change Manager Jobs, Salary up to MYR 8,000 in IT Business Solutions WP Kuala Lumpur - Maukerja

Change Manager jobs

Change Manager

IT Business Solutions Sdn Bhd

IT Business Solutions Sdn Bhd is top company
MYR7,000 - MYR8,000 Per Month

Full Time

KL City, WP Kuala Lumpur

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Posted 2 days ago • Closing 29 Oct 2026
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Working Location

  • Jalan Raja Kuala Lumpur WP Kuala Lumpur Malaysia 50480

Job Description

Requirements

  • Bachelor’s degree in Computer science or related disciplines
  • 10 years of working experience in ITSM Change and Release management
  • Follow local Malaysia working hours however able to work on public holidays in an event there is support other countries (Necessary time off or replacement leave will be provided)
  • Understand and apply Change and Release management principles according to industrial best practices. Establish and implement internal Change and Release process and procedure.
  • Proficiency in tracking and controlling Changes in software and hardware configurations
  • Well versed in ServiceNow Change and Release management function
  • Effective communication, organizational change management ability, and good interpersonal skills for promoting an inclusive team culture.
  • Continuous improvement mindset
  • Passion for service excellence
  • ITIL certification is an added advantage.

Responsibilities

  • Primary support of Malaysia Business Unit and running/reviewing changes for the Indonesia Change Advisory Board (CAB)
  • To support other CABs activities when needed (not limited to Indonesia only)
  • Able to support other CAB activities when required (example Indonesia, Thailand and Philippines) – as a backup
  • Assess existing Change and Release management process and establish a framework which is industry best practice and compliant to Client's Technology global process and policy standards.
  • Promote awareness of the importance of a structured Change control process,working with other service management functions to ensure effective operation of the change control process and the consistency of procedures.
  • Lead the adoption of a common Change and Release management tool (ServiceNow).
  • Ensure conformance to documentation and approval standards according to the Release and deployment processes and procedures for both project and BAU code/data change
  • Facilitate CAB Review meetings with key IT and OE stakeholders, ensures that changes are properly impact-assessed and authorized
  • Enforce application management tools for software dependency, versioning and library/configuration control
  • Identify possible issues and risks related to change requests, enforce implementation of risk mitigation solution from project and BAU support teams
  • Handle Change and Release related escalations
  • Generate Change and Release status reports for OE and IT management periodically

Benefits

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Skills

Communication Interpersonal

How to get to this company by public transport?

Kuala Lumpur

Nearby Public Transportation

All LRT MRT KTM Monorail

  • LRT - MASJID JAMEK

    0.3 km

  • LRT - PASAR SENI

    0.6 km

  • MRT - PASAR SENI

    0.6 km

  • KTM - BANK NEGARA

    0.8 km

  • LRT - BANDARAYA

    0.9 km

  • KTM - KUALA LUMPUR

    0.9 km

  • LRT - PLAZA RAKYAT

    1.0 km

  • MRT - MERDEKA

    1.1 km

  • MRL - MAHARAJALELA

    1.2 km

  • LRT - DANG WANGI

    1.3 km

  • MRL - MEDAN TUANKU

    1.4 km

  • MRT - MUZIUM NEGARA

    1.4 km

  • LRT - SULTAN ISMAIL

    1.5 km

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