Full Time Outlet Manager Jobs, Salary up to MYR 5,000 in IBPO Group Berhad WP Kuala Lumpur - Maukerja

A fusion cafe located in KL Eco City, serving with specialty coffee, fusion & western food is looking for a Cafe Manager to join the team.

General:

A cafe manager oversees the day-to-day operations of a cafe. This includes: selling food and drinks, hiring and scheduling staff, menu planning and maintaining inventory. Additionally, the manager will coordinate with vendor, accountable for cafe’s sales performance, monitor budgets and work to improve profit margins.

 Competencies:

• Proven experience in managing a cafe and/or coffee house.

• Ability to handle coffee machines and other appliances.

• Knowledge of handheld restaurant point sale systems.

• Ability to control costs and maximize profit margin.

 Requirements:

• Diploma/Degree in F&B/Hospitality/Business.

• Background as Barista is required.

• A minimum of 3 years Café Management experience (or similar Food & Beverage outlet management).

• Prior experience with POS systems, such as FeedMe, is preferred.

• Ability to work in a fast-paced environment while maintaining attention to detail and quality.

• Leadership skills.

• Extraordinary communication and organizational skills.

• Pleasant personality with the ability to converse in multiple languages.

Note: Meal provided

Duties:

• Develop, implement, and manage a strategic plan and operations to achieve cafe’s sales targets.

• Accountable for the business performance of the cafe.  

• Responsible for daily operations, including menu planning, ordering, and inventory management.

• Recommend inventory and menu choices, and oversee procurement of supplies.

• Ensure proper inventory control in accordance with company standards.

• Maintain inventory levels to meet customer demand, and order ingredients as needed.

• Create and manage a comprehensive budget for the cafe, including special events, and advertising.

• Manage, train, and develop a team to achieve optimal operations at the cafe.

• Promote a positive team environment through effective management of the team.

• Drive customer engagement at the cafe through food and beverage service, and through marketing efforts.

• Work together with Marketing team to develop promotional campaigns, implement marketing campaigns, and develop branding strategies to drive food and beverage sales.

• Manage the cafe’s website & point sales system, including grab service, etc.

• Collaborate with HR team for hiring, payroll and human resource-related matters.

• Check daily conditions of all physical facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

• Proactively identify issues, prioritize issues, and implement solutions.

• Ensure compliance with the mall's rules, regulations, licensing, hygiene, health and safety legislation.

• Create and maintain policies and procedures, as well as present them to management for approval.

• Keep track and update daily and monthly sales and to present monthly financial reports to management.

• Opportunities for promotion
• Professional development
• Staff Meal
• 5 Working Days