- 8 Machang Kelantan Malaysia 18500
Working Location
Job Description
Requirements
Good communication skills in English & Bahasa Malaysia
Diploma or Bachelor's Degree required
Prior experience in e-commerce environment
Fresh graduates are also encouraged to apply
Intermediate to advance proficiency in Excel, spreadsheets
Highly structured and organized thinking
Proven ability to meet tight deadlines while managing multiple task in fast paced environment
Strong communication and analytical skills
Responsibilities
Handled customer inquiries about the product
Handled phone calls, emails and provide information
Provide customer support and problem solving through an online platform
Advantages for those who familiar with return refund case
Can work under minimal supervision
Able to do technical support to resolve product's problem
Able to do multitasking task or adhoc task
Benefits
Skills
Important Information
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