Kerja Sepenuh Masa Restaurant Supervisor, Gaji tinggi MYR 3,000 di RIA FOOD SDN BHD Selangor - Maukerja

Minimum 1-2 years of proven experience in a supervisory role within the food and beverage industry, preferably in a fast-paced restaurant environment.

Demonstrated ability to lead and motivate a team, fostering a positive and productive work atmosphere.

Proficiency in managing daily restaurant operations, including opening and closing procedures, staff scheduling, and ensuring smooth service flow.

Strong understanding of food and beverage management principles, including inventory control, cost management, and quality assurance.

Experience with Point of Sale (POS) systems for order taking, payment processing, and sales reporting.

Excellent knowledge of menu items, ingredients, preparation methods, and potential allergens to assist customers and staff.

Commitment to upholding high standards of health, safety, and hygiene in the workplace, adhering to all relevant regulations.

Exceptional customer service skills, with the ability to handle guest inquiries, complaints, and ensure a memorable dining experience.

Experience in training and developing junior staff members, providing guidance on service standards, product knowledge, and operational procedures.

Ability to manage inventory effectively, including ordering, receiving, and stock rotation to minimize waste and ensure availability of supplies.

Fluent in both English and Bahasa Malaysia, with strong communication and interpersonal skills.

Supervise and coordinate daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service delivery.

Lead, train, and motivate a team of front-of-house staff, fostering a positive work environment and ensuring adherence to service standards.

Manage inventory levels, including food and beverage stock, to minimize waste and ensure availability of all menu items.

Handle customer inquiries, feedback, and complaints promptly and professionally, aiming to resolve issues and enhance guest satisfaction.

Ensure compliance with all health, safety, and hygiene regulations, maintaining a clean and safe dining environment for staff and customers.

Operate and manage Point of Sale (POS) systems for order taking, billing, and payment processing.

Assist in menu planning, promotion, and execution, ensuring accurate product knowledge among staff.

Collaborate with kitchen staff to ensure timely and accurate order fulfillment and maintain food quality standards.

Monitor staff performance, provide constructive feedback, and conduct regular performance reviews.

Maintain effective communication with management regarding operational performance, staffing needs, and customer feedback.