Full Time Customer Service - Cantonese - Immediate Hiring - Cyberjaya Jobs, Salary up to MYR 4,500 in Agensi Pekerjaan Asia Recruit Selangor - Maukerja

Language Proficiency:Business-level fluency or native proficiency inCantonese (spoken and written) to support Cantonese-speaking customers.

Education: Minimum SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent.

Working Hours & Location:Willingness to work in a2-shift rotationalschedule on-site inCyberjaya, Selangor.

Availability: Immediate joiners preferred (Immediate Hiring).

Core Competencies:

• Strong communication, customer service, and active listening skills.

• Ability to maintain a positive, empathetic, and professional attitude under pressure.

• Strong problem-solving skills to manage customer complaints effectively.

• Ability to learn and master product details quickly to handle inquiries accurately.

• Good organizational skills to record interactions, update transactions, and process forms/orders efficiently.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.