Full Time Tour Consultant Jobs, Salary up to MYR 3,500 + additional compensation in Voyage Western Tour & Travel Selangor - Maukerja

Develop and present customized travel itineraries and packages to clients, ensuring alignment with their preferences and budget.

Provide expert advice on destinations, attractions, accommodations, and transportation options, leveraging in-depth knowledge of the tourism industry.

Handle all aspects of tour bookings, including flights, hotels, activities, and visa arrangements, ensuring accuracy and efficiency.

Build and maintain strong relationships with clients, offering exceptional customer service throughout the entire travel planning process and post-trip.

Proactively identify and resolve any issues or challenges that may arise during the tour operations phase, demonstrating strong problem-solving skills.

Collaborate with tour guides, transportation providers, and other vendors to ensure seamless execution of travel arrangements.

Stay updated on the latest travel trends, industry regulations, and competitor offerings to maintain a competitive edge.

Achieve sales targets by effectively promoting and selling tour packages and related services.

Utilize CRM systems and other relevant software to manage client information, bookings, and sales activities.

Conduct market research to identify new travel opportunities and potential client segments.

Design and curate unique and appealing tour packages tailored to diverse customer needs and preferences, ensuring a high level of customer satisfaction.

Provide expert advice and personalized recommendations on destinations, accommodations, transportation, and activities, leveraging in-depth knowledge of the tourism industry.

Manage all aspects of tour operations, including booking flights, hotels, and local transport, and coordinating with suppliers to ensure seamless execution of itineraries.

Handle customer inquiries and resolve issues promptly and professionally, demonstrating excellent problem-solving skills and a commitment to exceptional service.

Conduct market research to identify emerging travel trends and opportunities, and contribute to the development of innovative tour products and marketing strategies.

Build and maintain strong relationships with clients, understanding their travel history and preferences to offer proactive and customized travel solutions.

Process payments, manage booking confirmations, and maintain accurate customer records, ensuring compliance with company policies and procedures.