- Jalan PJU 5/17 Petaling Jaya Selangor Malaysia 47810

Working Location
Job Description
Requirements
* Minimum Diploma in Accounting, Finance, Business Administration or related field
* Previous experience in Pajak Gadai / Pawnshop / Ar-Rahnu operations will be a strong advantage
* Experience in audit, accounting, finance or customer service is an added advantage
* Good communication and interpersonal skills
* Friendly, confident and comfortable dealing with customers
* Strong attention to detail and good numerical skills
* Good computer skills and basic knowledge of Microsoft Office
* Valid driving licence and willingness to travel between branches
* Honest, responsible and trustworthy
* Able to handle confidential company and customer information with the highest level of discretion
* Strong sense of confidentiality is essential for this position
* Able to work independently and as part of a team
* Fresh graduates with a positive attitude are welcome to apply
TRAINING & DEVELOPMENT
* Full training will be provided
* Candidates without prior Pajak Gadai experience are welcome to apply
* Candidates with Pajak Gadai experience will be highly valued
* Opportunity to develop skills in audit, customer service and branch operations
* Career development opportunities within our growing business
Responsibilities
* Conduct regular audits and inspections at our Pajak Gadai branches
* Verify cash, pawn tickets, gold/items and branch records
* Check daily transactions and identify discrepancies or irregularities
* Ensure branches comply with company SOPs and KPKT requirements
* Prepare audit reports and highlight findings to management
* Follow up with branches on audit issues and corrective actions
* Assist customers with enquiries, pawn transactions and redemptions
* Provide professional and friendly customer service
* Handle customer complaints and assist in resolving customer issues
* Explain pawnshop procedures, terms and services to customers
* Assist with branch operations and administrative matters
* Travel to different branches when required
Benefits
SURIAN
0.5 km
KOTA DAMANSARA
1.4 km
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