Full Time Customer Support Specialist (Mandarin) Jobs, Salary up to MYR 5,200 in SolveIT Consultant WP Kuala Lumpur - Maukerja

Hiring – Customer Support Specialist | Traditional Mandarin

Book the interview slot via whatsapp+*************61

Location: Kuala Lumpur, Malaysia
Work Model: Work from Office
Shift: Permanent Night Shift
Project: Healthcare
Joining Date: 14 September 2026
Salary:Up toRM 4,500 Basic + Allowances + KPI

Key Responsibilities

• Handle customer queries and provide professional support for the healthcare project.

• Assist customers through phone, email, and chat channels.

• Resolve customer issues efficiently while maintaining high service quality.

• Provide accurate information and appropriate solutions based on customer needs.

• Maintain proper records of customer interactions and follow-up actions.

• Escalate complex issues to the relevant team when required.

• Meet KPI, quality, and productivity targets.

Requirements

• Traditional Mandarin speaker with good English communication skills.

• Customer service / BPO experience preferred.

• Healthcare or related industry experience will be an advantage.

• Strong communication, problem-solving, and customer-handling skills.

• Willing to work permanent night shifts.

• Comfortable working from office in Kuala Lumpur.

• Immediate / short-notice joiners preferred.

Interested candidates can share their updated CV for consideration.

Hiring – Customer Support Specialist | Traditional Mandarin

Book the interview slot via whatsapp+*************61

Location: Kuala Lumpur, Malaysia
Work Model: Work from Office
Shift: Permanent Night Shift
Project: Healthcare
Joining Date: 14 September 2026
Salary:Up toRM 4,500 Basic + Allowances + KPI

Key Responsibilities

• Handle customer queries and provide professional support for the healthcare project.

• Assist customers through phone, email, and chat channels.

• Resolve customer issues efficiently while maintaining high service quality.

• Provide accurate information and appropriate solutions based on customer needs.

• Maintain proper records of customer interactions and follow-up actions.

• Escalate complex issues to the relevant team when required.

• Meet KPI, quality, and productivity targets.

Requirements

• Traditional Mandarin speaker with good English communication skills.

• Customer service / BPO experience preferred.

• Healthcare or related industry experience will be an advantage.

• Strong communication, problem-solving, and customer-handling skills.

• Willing to work permanent night shifts.

• Comfortable working from office in Kuala Lumpur.

• Immediate / short-notice joiners preferred.

Interested candidates can share their updated CV for consideration.

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical & Insurance Coverage
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Career Progression opportunities - you maybe able to get promotion easily.
• EPF
• SOCSO
• Medical and Hospitalisation Leave
• Annual Leave
• Medical Insurance
• Training Provided
• Annual Bonus
• Allowance Provided
• Performance Bonus