Full Time Customer Service Assistant Jobs, Salary up to MYR 4,000 in Hans Advisory & Trust Co Ltd Selangor - Maukerja

Responsibilities

• Assist Business Consultants in compiling, preparing and organising client documentation.
• Follow up with clients on outstanding documents and information.
• Review documents carefully for accuracy, completeness and proper filing.
• Coordinate with internal teams to ensure smooth application processing.
• Maintain and update client records in our digital systems.
• Respond to client enquiries professionally and promptly.
• Monitor deadlines and follow up on pending matters.

Qualifications

• Diploma or degree holders in any relevant discipline.
• Fresh graduates and candidates with limited working experience are welcome.
• Meticulous, organised, responsible and attentive to detail.
• Positive attitude, good communication skills and willingness to learn.
• Able to multitask and follow up independently.
• Comfortable using computers and digital applications.
• Willing to travel and work on weekends and after office hours when required.

HANS is an award-winning professional services group operating in Malaysia, Labuan and the UAE. The Customer Service Assistant will support Business Consultants in delivering client service by preparing and organising client documentation, coordinating application processing, maintaining client records in digital systems, and responding to client enquiries.