About the Role
We are looking for a motivated and detail-oriented Training Executive to join Sushi Hiro in Bandar Tasik Selatan, Kuala Lumpur. This is a full-time position focused on developing and conducting training programmes to enhance employees’ skills, improve service quality, and ensure consistent operational standards across our restaurant outlets. You will play a key role in staff onboarding, training material development, and monitoring compliance with the Company’s SOPs and service standards.
Requirements
- Bachelor’s degree in in Human Resources, Hospitality, Food & Beverage Management, Business Administration or a related field.
- Minimum 2-3+ years in training, F&B operations, or restaurant management, preferably within a multi-outlet restaurant or QSR chain.
- Strong attention to detail, organized, and able to multitask effectively.
- Prior exposure to Japanese cuisine or sushi restaurant operations is an added advantage.
- Strong communication, presentation, and coaching/facilitation skills.
- Possess own transport and is willing to travel frequently between outlets.
- Based at the Head Office (Bdr Tasik Selatan) with frequent travel to Sushi Hiro outlets.
Responsibility
- New Employee Orientation – Coordinate and conduct orientation, onboarding, and completion of new-hire checklists.
- FOH Training – Coordinate and monitor service training, SOP compliance, and staff performance.
- BOH Training – Coordinate and monitor kitchen training, food safety, hygiene, and recipe/SOP compliance.
- Training Monitoring – Conduct outlet visits, track training progress, identify gaps, and arrange retraining.
- Documentation & Reporting – Maintain training records, update training materials, and prepare training reports.
- Training Support – Support new outlet openings, training needs assessment, and other training-related activities.
Job Type: Full-time
Pay: RM3,800.00 - RM4,200.00 per month
Benefits:
- Additional leave
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- Notice period?
- Do you own transport?
Experience:
- Trainer: 2 years (Required)
Work Location: In person