How Will You Be Contributing to Our Success?
1. Data Stewardship & Integrity (Processing)
- Data Cleaning: Lead routine data cleaning initiatives for EAP countries to ensure high-quality inputs for Commercial tools and reporting.
- Access Governance: Support the SFE Mathods Manager & Commercial Data Specialist in managing data access governance and user permissioning for local entities.
- Issue Identification: Proactively spot potential data gaps or system errors before they impact end-users, developing interim solutions where necessary.
2. Performance Reporting & Monitoring (Activation)
- KPI Tracking: Automate and run regular reports to monitor Behaviour KPIs (touchpoints, pipeline health) and Performance KPIs (Churn, Price Impact, C2P).
- Tool Transition: Assist in the transition from legacy Excel-based tracking to Power BI dashboards.
- Performance Trends: Analyze and flag performance trends to the SFE Methods Manager to support strategic decision-making.
3. Local Country Support & Adoption (Change Management)
- Onboarding: Support the onboarding of new sales team members by providing training support to SFE Performance Coaches on commercial tools and best practices.
- User Support: Support the BPO and local entities regarding SFE tool enhancements and system updates.
- Documentation: Support SFE Methods Manager om maintain and update SFE playbooks, standard operating procedures (SOPs), and training resources to ensure regional harmonization.
4. Continuous Improvement & Agility
- Process Standardization: Collaborate with cross-functional groups to drive alignment and standardization of commercial processes.
- Innovation: Embrace new technologies (e.g., Gemini/AI) to enhance productivity in daily workflows and data analysis.
Are you a MATCH?
- 0–2 years of experience in a commercial, analytical, or IT support role. Prior exposure to CRM systems and/or PowerBI is a plus.
- Bachelor in Business, Engineering, Finance, IT or related field
- Specific Training or Certification: AL AI readiness (Statistics, Python, Git, Basic ML)
- GDO Power BI level 4 certification + PBI Premium ML Ops
**We thank you for your interest in Air Liquide. Interested applicants are encouraged to send a detailed resume, including reasons for leaving past employment. Please be informed that only shortlisted candidates will be notified.**