Sales Team Leader
KPR Food Caterers Sdn Bhd
About the Role
KPR Food Caterers Sdn Bhd is looking for a motivated, confident and results-driven Sales Team Leader to lead our sales team, grow our customer base and achieve sales targets.
This role is ideal for someone who enjoys leading a team, building customer relationships, closing sales and developing new business opportunities in the catering, food and events industry.
Key Responsibilities
- Lead, supervise and guide the sales team to achieve the Company's sales targets and KPIs.
- Handle customer enquiries, prepare quotations and follow up on potential bookings.
- Promote KPR's catering packages and services for weddings, corporate events, private functions and other occasions.
- Monitor the team's sales performance, follow-ups and conversion rates.
- Identify new business opportunities and build relationships with corporate clients, event organisers, wedding planners and potential customers.
- Personally handle key customers and close sales while guiding the sales team.
- Ensure customer requirements, quotations, bookings and payment arrangements are properly recorded and followed up.
- Coordinate with the Kitchen, Production, Operations, Logistics and Accounts Departments to ensure smooth event arrangements.
- Assist in resolving customer complaints and sales-related issues.
- Work with the Marketing Team on promotional campaigns, exhibitions, wedding fairs and other sales activities.
- Identify opportunities to increase repeat bookings, referrals and customer satisfaction.
- Prepare sales reports and update management on team performance and business opportunities.
- Ensure the sales team follows Company policies, approved pricing and sales procedures.
- Perform other relevant duties assigned or communicated by management from time to time.
Requirements
- Diploma or Degree in Sales, Marketing, Business Administration or a related field is an advantage.
- Experience in sales, preferably in catering, food and beverage, hospitality or event management.
- Previous experience leading or supervising a sales team is preferred.
- Strong communication, negotiation, presentation and customer service skills.
- Ability to lead, motivate and manage a sales team effectively.
- Proven ability to achieve sales targets and convert enquiries into confirmed bookings.
- Good organisational, problem-solving and customer relationship management skills.
- Proactive, responsible, confident and results-oriented.
- Able to work independently and as part of a team.
- Willing to attend customer meetings, site visits, food tastings, exhibitions and events when required.
Employee Benefits
- Career Advancement & Training
- KPI Incentives
- Special Incentives
- Attractive Allowances & Incentives
- Annual Leave
- Uniform Provided
- Meal Provided
- Festive / Annual Dinner
- EPF, SOCSO, EIS & Lindung 24 Contributions
- F&B Handling Training
- Free Typhoid Injection
- Panel Clinic for Medical Purposes
How to Apply
Interested candidates are encouraged to submit their CV.
WhatsApp: ************* 4751 / ************* 1042
Pay: RM2,500.00 - RM3,500.00 per month
Work Location: In person