- Shah Alam Selangor Malaysia
Full Time CALL CENTER HOSPITAL (BASE SHAH ALAM) Jobs, Salary up to MYR 3,000 in SELGATE HEALTHCARE SDN BHD Selangor - Maukerja
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Working Location
Job Description
Responsibilities
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
Job Type: Full-time
Pay: RM1,700.00 - RM3,000.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Maternity leave
Language:
- English (Required)
- Bahasa (Required)
Work Location: In person
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