Full Time Team Manager Trade Operations Jobs, in Maybank Federal Territory - Maukerja

Job Descriptions

• Lead and supervise the team's daily processing, distributing workload so that all transactions are completed accurately and within SLA, cut-off time and same-day delivery targets
• Ensure transactions comply with ICC rules and practices (UCP600, URC522, URR725, URDG758, ISBP, ISP98, Incoterms) and regulatory guidelines such as ECM, BA, BPA and ECR
• Oversee the Trade Bill Limit System (TBLS) and confirm full compliance before drawdown of new transactions, where applicable
• Manage operational risk, including AML and KYC diligence, so the section avoids operational and reputational losses and achieves satisfactory audit outcomes
• Monitor SLA, error rate and productivity, analyse the root causes of errors and put timely fixes in place.
• Identify staff competency gaps, propose training, and build an engaged team aligned with RTO's goals.
• Drive cost control and process improvements through optimum use of resources

Requirements

• Experience in trade finance operations, including supervisory experience in LC/BG, bills, trade loans or document checking
• Sound working knowledge of ICC publications and trade-related regulatory guidelines
• Strong leadership, problem-solving and stakeholder management skills, with the ability to perform under tight deadlines.
• Certified Documentary Credit Specialist (CDCS) or an equivalent trade finance certification is preferred, together with AML/CFT training