ViewQwest is seeking a Product Manager to define the product vision and strategy for broadband, fiber, and wireless services, aligning with company goals. You will develop and maintain a roadmap, collaborate with engineering and marketing, and support sales with training and collateral.
The role requires 3–5 years in product management in telecom/ISP, strong networking knowledge, and familiarity with regulatory SLAs.
Responsibilities
- Maintain pricebook for VQ connectivity product.
- Provide pricing support for account manager to win the deal.
- Define product vision and strategy aligned with company goals.
- Develop and maintain a product roadmap for broadband, fiber, and wireless services.
- Conduct market research to identify trends, customer needs, and competitive offerings.
- Analyse pricing models and recommend strategies for revenue growth.
- Collaborate with engineering and network teams to design and launch new services.
- Ensure compliance with regulatory requirements and industry standards.
- Monitor product performance and customer satisfaction.
- Drive continuous improvement and feature enhancements.
- Ensure vendor billing start and end date matches service lifecycle.
- Create, implement, govern and document end-to-end processes with stakeholders.
- Work with marketing to create go-to-market plans.
- Support sales teams with product training and collateral.
- Develop business cases and manage product P&L.
- Ensure 3rd party product SLA aligns with customer requirements.
- Forecast demand and optimize resource allocation.
- Set policy and SOP for procurement.
Qualifications
- Bachelor’s degree in Business, Engineering, or related field.
- 3–5 years of experience in product management, preferably in telecom or ISP.
- Strong understanding of networking technologies (fiber, DSL, wireless, IP).
- Familiarity with regulatory frameworks and service-level agreements (SLAs).
- Experience with OSS/BSS systems and service provisioning.
- Knowledge of emerging technologies like 5G, SD-WAN, and IoT.