Full Time Customer Service Officer Jobs, Salary up to SGD 2,400 in BAN TECK HAN ENTERPRISE CO PTE LTD Islandwide (Singapore) - Maukerja

Work location: 3 Depot Close

Responsibilities:

. Responding to customer inquiries via telephone, email, and other communication channels in a timely and professional manner

·       Processing customer requests, orders, and transactions accurately and efficiently

·       Providing product and service information to customers, addressing questions and concerns

·       Maintaining detailed and accurate customer records and documentation

·       Resolving customer complaints and escalating complex issues to appropriate departments when necessary

·       Coordinating with internal teams to ensure customer requirements are met and deadlines are achieved     

Requirement:

·       Excellent communication skills, both written and verbal, with the ability to communicate clearly with customers and colleagues

·       Problem-solving skills and the ability to remain calm and patient in challenging situations

·       Previous customer service experience in a similar role is highly desirable