- 71 BUKIT BATOK CRESCENT West Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Customer Service Coordinator (Freight Forwarding) (ID6148)
Working Hours: Monday – Friday, 8:30 AM – 5:30 PM
Salary: up to $3300
Work Location: Tiong Bahru
Benefits: Variable Bonus, Medical Reimbursement, Dental Claims up to $200
Job Responsibilities
• Handle customer enquiries and provide timely updates on shipment status.
• Coordinate with customers, shipping lines, overseas agents, and internal departments to ensure smooth shipment arrangements.
• Prepare and process shipping documents, quotations, and other related paperwork.
• Monitor import and export shipments and follow up on delivery schedules.
• Handle customer complaints and resolve shipment-related issues promptly.
• Update shipment details and maintain accurate records in the SysFreight system.
• Provide administrative support and ensure efficient daily operations.
System using: Sysfreight
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