Must have minimum 5-8 years of relevant experience, ideally across business analysis, management consulting, transformation, portfolio management or operating-model assignments.
Should demonstrate experience in several of the following:
- Business process analysis and process improvement
- Business process mapping and documentation
- Target Operating Model or organisational transformation initiatives
- Portfolio, programme or PMO environments
- Governance and decision-making frameworks
- Stakeholder interviews and workshops
- RACI / responsibility mapping
- Requirements gathering and validation
- Technology or digital transformation
- Producing professional client-facing documentation and presentations
Skills
Essential
- Strong analytical and problem-solving skills
- Excellent process-mapping and documentation skills
- Ability to turn ambiguous discussions into structured processes and artefacts
- Strong written and verbal communication
- Confident working with senior stakeholders
- Strong PowerPoint and Excel skills
- Ability to work independently with limited supervision
- Comfortable operating in an environment where processes are still evolving
Desirable
- Experience with portfolio-management processes or tools such as ServiceNow SPM, Planview, Jira or similar
- BPMN or equivalent process-modelling experience
- Experience with digital or technology operating models
- Exposure to Architecture Governance
- Exposure to financial governance, investment prioritisation or benefits management
- Experience in large-scale organisational separation, transformation or operating-model change