- Persiaran Barat Petaling Jaya Selangor Malaysia 46200

Working Location
Job Description
Requirements
Diploma or Degree in IT, Computer Science, Network Engineering, System Administration, or a related field.
1–2 years of relevant experience in server, storage, virtualisation, or infrastructure support.
Knowledge of Windows Server, VMware, storage systems, backup, and Active Directory.
Experience in server troubleshooting, VM support, storage monitoring, backup/restoration, and incident resolution.
Basic knowledge of OS hardening, patch management, and GPO.
Good problem-solving and analytical skills.
Able to work independently and provide technical support.
Good communication and coordination skills when working with users, internal teams, and vendors.
Responsibilities
1.Server & Virtualisation Support
Manage and support server and virtualisation environments.
Perform basic server administration, maintenance, reboots, and troubleshooting.
Support VMware environments, including virtual machines and user access/permissions.
Monitor server performance and troubleshoot connectivity or performance issues.
2. Storage & Backup Support
Monitor and troubleshoot storage systems, storage arrays, controllers, and related infrastructure.
Perform routine health checks, diagnostics, configuration backups, and firmware/patching activities.
Support storage provisioning, including volumes, LUNs, and shares.
Support backup and restoration activities and resolve backup-related issues.
3. Incident, Security & Vendor Coordination
Perform technical troubleshooting and resolve server and storage incidents.
Conduct initial triage of server alerts and escalate unresolved issues to relevant teams or vendors.
Coordinate with OEM/distributor/vendor support for hardware and software issues.
Assist with OS hardening, patch management, and monitoring of unauthorized access attempts.
Maintain technical documentation, incident records, and periodic server/storage health reports.
4. Active Directory & GPO Support
Perform user and group administration, permissions management, and general Active Directory housekeeping.
Support changes to directory structures, sites, and replication.
Assist with the implementation and maintenance of Group Policy Objects (GPO).
Troubleshoot GPO-related issues and maintain documentation and backup/version control.
Benefits
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
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