jobs in JOBALLY PTE. LTD.

Full Time Assistant Service Engineer (Home appliances) Jobs, Salary up to SGD 4,000 in JOBALLY PTE. LTD. - Maukerja

Assistant Service Engineer (Home appliances)

JOBALLY PTE. LTD.

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

  • Provide technical and debug assistance included product training.
  • Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.
  • Study in-warranty claims, compiling of F-Cost report.
  • Monitor quality issue and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.
  • Create training materials, technical procedures, service manuals and part guides for distributors.
  • Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.
  • Handle COC renewal, COC and WELS testing and registration for new product.
  • Assist distributor to conduct field test for new products.
  • Support for establish of service management and service centre for local and export market.
REQUIREMENTS

  • Minimum Diploma in Engineering or related discipline
  • Minimum 2 years of experience of experience in consumer electronics after sales management industry.
  • Strong product technical knowledge in home appliances and audio visual.
  • Proficient in Microsoft Excel applications, especially advance formula such as V-lookup, Pivot Table, and etc.
EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

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We believe in building strong lasting relationships with our clients and candidates by offering professional guidance with a personal touch.

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