jobs in Fiato

Full Time Head of Information Technology Jobs, in Fiato Federal Territory - Maukerja

Head of Information Technology

Fiato

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Key Responsibilities


Technology Strategy & Leadership

  • Define and execute the technology strategy, architecture, and delivery roadmap across all three licensed business lines.
  • Build, lead, and develop the technology engineering and operations teams, including platform, backend, DevOps, and security functions.
  • Design and deliver secure, scalable, cloud-based platforms that meet availability, resilience, and data-residency expectations.
  • Ensure technology readiness ahead of each licence go-live, coordinating testing and launch approvals with Compliance and Operations.
  • Serve as the technology point of contact for technical queries and assessments from Bank Negara Malaysia (BNM) and the Securities Commission Malaysia (SC).
  • Report technology performance, system availability, cybersecurity posture, and key risks to the CEO and Board.


Payments & E-Wallet Platform

  • Lead the development and delivery of remittance, money-changing, e-wallet lifecycle, DuitNow QR, merchant payment, and redemption capabilities.
  • Establish reliable ledger, reconciliation, and settlement processes, including daily wallet-ledger reconciliation and integration with regulated trust accounts.
  • Oversee integrations with national payment rails and external partners, including PayNet/DuitNow, FPX, correspondent banks, and payout providers.
  • Ensure the reliability, scalability, and security of transaction processing systems.


Digital Asset Technology

  • Oversee technology capabilities supporting digital asset exchange operations, trading, and wallet infrastructure, where applicable.
  • Ensure appropriate security controls for digital asset platforms, including cryptography, key management, and custody infrastructure.
  • Support the integration of blockchain and smart-contract technologies where relevant to the Company's product roadmap.


Technology Operations, Security & Regulatory Compliance

  • Establish technology operations, monitoring, incident management, disaster recovery, and business continuity capabilities.
  • Implement secure development practices, access management, and technology-risk controls.
  • Support the development of IT policies and technology-risk frameworks aligned with applicable BNM and SC requirements.
  • Work closely with Compliance, Technology Risk, Operations, and Finance to ensure technology processes support regulatory obligations and operational requirements.


Requirements — Education & Experience

  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.
  • Approximately 10+ years of technology experience, including at least 3 years in a technology leadership or Head of Engineering role.
  • Proven track record of building and scaling technology teams from the ground up, with strong people management and talent development capabilities.
  • Hands-on experience delivering and operating production systems, ideally in digital asset exchange or custody platforms, payments, remittance, e-money, or digital wallet environments.
  • Familiarity with BNM's Risk Management in Technology (RMiT) policy, the SC's Guidelines on Technology Risk Management (GTRM), or relevant regulatory frameworks is preferred but not mandatory.
  • Experience establishing technology functions or platforms in a start-up, scale-up, or new-licence environment is an advantage.


Skills & Competencies

  • Strong expertise in secure cloud architecture, including AWS, Alibaba Cloud, Tencent Cloud, or Huawei Cloud.
  • Solid understanding of APIs, high-availability systems, and transaction-processing platforms.
  • Good knowledge of information security and IT risk management, including access controls, cryptography, key management, and secure software development.
  • Working knowledge of ledger, reconciliation, and settlement design for payments and e-money, and/or digital asset trading and custody.
  • Familiarity with blockchain and smart-contract concepts, including EVM-compatible chains, multi-signature wallets, and on-chain AML/KYC controls, is an advantage.
  • Ability to establish technology policies, governance processes, and risk frameworks aligned with applicable regulatory expectations.
  • Strong stakeholder management skills, with the ability to work effectively with regulators, Compliance, Operations, Finance, and senior management.
  • Hands-on, delivery-oriented leadership style, with the ability to build, mentor, and scale a technology team.


Preferred Qualifications

  • Experience developing or operating digital asset exchanges, wallet infrastructure, or MPC/HSM-based custody solutions.
  • Experience integrating with DuitNow, PayNet, or FPX payment rails.
  • Exposure to ISO 27001 certification programmes.
  • Experience with stablecoin or tokenisation infrastructure.


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