- Tampines North Drive 2 Tampines North-east Region (Singapore) Singapore
Full Time Customer Service Specialist Jobs, Salary up to SGD 2,800 in COURTS SINGAPORE North-east Region (Singapore) - Maukerja
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Working Location
Job Description
Responsibilities
Job Responsibilities:
• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
• Work with different departments within the organisation on service recovery for case closure at customer’s level
• Update and record the customers information via internal customer information system.
Job Requirements:
Formal Education & Certification
Minimum GCE “O” Level
2 years of working experience
Knowledge & Experience
Customer Service experience
Personal Attributes
Positive attitude
Team player
Good communication skills - written and spoken
Good listening skills
High level of initiative and integrity
Good presentation skills
Customer oriented personality
Computer proficiency
Ability to work under pressure in a fast pace working environment
• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
• Work with different departments within the organisation on service recovery for case closure at customer’s level
• Update and record the customers information via internal customer information system.
Job Requirements:
Formal Education & Certification
Minimum GCE “O” Level
2 years of working experience
Knowledge & Experience
Customer Service experience
Personal Attributes
Positive attitude
Team player
Good communication skills - written and spoken
Good listening skills
High level of initiative and integrity
Good presentation skills
Customer oriented personality
Computer proficiency
Ability to work under pressure in a fast pace working environment
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