- Putrajaya Federal Territory Malaysia
Solutions Engineer (Putrajaya Protege) jobs in Enfrasys Federal Territory - Maukerja
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Job Description
Responsibilities
Essential Duties & Responsibilities:
- Work closely with team members to promptly handle and resolve issue
- Attend in-person client meetings to investigate and troubleshoot reported issues
- Maintain a comprehensive knowledge base of troubleshooting records
- Perform daily system health check, monitoring and recommend efficiency improvements
- Conduct monthly client meetings and present on preventive maintenance findings
- Assist with technical client inquiries and engage in project solutions delivery
- Implement and test solutions based on customer requirements
- Update project status to the Solution Delivery team regularly.
- Bachelor's Degree in computer science, information technology & software engineering
- Strong verbal and written communication skills
- Knowledgeable in Microsoft technologies or relevant skills
- Willingness to work late hours to meet customer deadlines
- Open to feedback and continuous improvement, able to work independently with good interpersonal skills.
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