Full Time Team Lead - Bakery (Supermarket) Jobs, Salary up to MYR 3,400 in GCH Retail (Malaysia) Federal Territory - Maukerja

Job Summary

We are looking for a responsible, hands-on, and customer-oriented Bakery Team Leader to lead the daily operations of our supermarket bakery section. The successful candidate will oversee bakery production, product quality, food safety, staff scheduling, inventory control, and product presentation to ensure fresh, high-quality bakery products are consistently available to our customers.

The ideal candidate should have a passion for bakery products, strong leadership skills, and the ability to work in a fast-paced supermarket environment while maintaining high standards of hygiene, service, and operational efficiency.

Key Responsibilities

1. Bakery Operations & Production

• Supervise daily bakery operations, including the preparation, baking, finishing, packing, and display of bakery products.
• Ensure bread, cakes, pastries, and other bakery items are produced according to company recipes, quality standards, and production schedules.
• Monitor product freshness, appearance, taste, portion sizes, and consistency.
• Ensure sufficient bakery products are available during peak hours while minimising wastage and overproduction.

2. Team Leadership & Staff Management

• Lead, supervise, and motivate bakery team members to achieve daily operational targets.
• Assign daily tasks and manage staff scheduling, shift arrangements, and workload distribution.
• Train team members on bakery techniques, product handling, customer service, and food safety procedures.
• Monitor staff performance, attendance, punctuality, and compliance with company policies.

3. Food Safety & Hygiene

• Ensure compliance with food safety regulations, hygiene requirements, and company standard operating procedures (SOPs).
• Maintain cleanliness and organisation of the bakery production area, display counters, equipment, and storage facilities.
• Ensure proper food handling, temperature control, labelling, allergen management, and stock rotation.
• Conduct regular checks to ensure bakery equipment and tools are maintained and used safely.

4. Inventory & Cost Control

• Monitor stock levels of ingredients, packaging materials, and finished bakery products.
• Ensure proper receiving, storage, stock rotation, and expiry-date monitoring using FIFO (First In, First Out).
• Monitor wastage, product shrinkage, and ingredient usage to control operating costs.
• Assist with stocktaking, ordering, and inventory reporting.

5. Product Display & Customer Service

• Ensure bakery products are attractively displayed, correctly priced, labelled, and replenished throughout the day.
• Maintain high standards of product presentation and ensure promotional items are displayed according to company guidelines.
• Respond professionally to customer enquiries, feedback, and complaints.
• Support sales promotions, new product launches, and seasonal bakery campaigns.

6. Reporting & Performance Monitoring

• Monitor daily sales, production output, product wastage, and stock availability.
• Prepare daily operational reports and provide updates to the Bakery Manager or Store Management.
• Support the achievement of sales targets, productivity goals, and customer satisfaction objectives.
• Identify opportunities to improve bakery operations, product quality, and team productivity.

Job Requirements

• Minimum SPM or equivalent qualification. A certificate or diploma in baking, pastry, culinary arts, or a related field is an advantage.
• At least 2–3 years of experience in bakery operations, preferably in a supermarket, retail bakery, or commercial bakery environment.
• Previous experience supervising or leading a team is preferred.
• Good knowledge of bread, cakes, pastries, baking techniques, and bakery production processes.
• Familiarity with food safety, personal hygiene, stock rotation, and inventory control.
• Strong leadership, communication, problem-solving, and organisational skills.
• Able to work independently and lead a team in a fast-paced retail environment.
• Willing to work on shifts, weekends, and public holidays according to the store's operating schedule.
• Physically fit to perform bakery duties, including standing for extended periods and handling bakery supplies where required.

What We Offer

• Competitive salary based on experience and qualifications.
• Opportunities for career development and advancement.
• On-the-job training and skills development.
• A supportive team environment.
• Staff benefits in accordance with company policy.

Pay: Up to RM3,400.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person