Full Time Customer Service Officer (Warehouse Department) (3c3YFL) Jobs, Salary up to SGD 2,800 in Erast Pte Ltd West Region (Singapore) - Maukerja

About the Roles

We are hiring a Customer Service Officer (Warehouse Department) for a logistics and freight forwarding company located at Buroh Crescent. This is a permanent position with a 5.25-day workweek, from Monday to Friday (8.30am–5.45pm) and alternate Saturdays (8.30am–12.30pm). The salary package includes basic salary, allowance and bonus, with transport provided from Jurong East MRT.

What You’ll Be Doing

• Handle customer enquiries, feedback and concerns to ensure customer satisfaction.
• Communicate with customers regarding container, cargo, material and inventory matters.
• Provide administrative assistance and customer service support for warehouse operations.
• Coordinate with internal departments, vendors and third parties to fulfil customer orders and requests.
• Update and maintain accurate shipping, inventory and stock movement records using customers’ systems and the Warehouse Management System (WMS).
• Prepare and submit regular and ad hoc reports as required.
• Respond to customer requests promptly to maintain service quality and customer relationships.
• Carry out other related duties as assigned.

What We’re Looking For

• Diploma in Logistics, Supply Chain Management, Business Administration or a related discipline.
• Minimum 1 year of experience in shipping documentation or billing within a third-party logistics company.
• Prior experience with TradeNet is preferred.

Note for Applicants

• Only shortlisted candidates will be contacted, typically within 4 days.
• Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.​com.​sg with 3c3YFL in the subject line.

Pay: $2,500.00 - $2,800.00 per month

Experience:

• WMS: 1 year (Preferred)
• customer service: 1 year (Preferred)

License/Certification:

• permanent working rights with no restrictions in singapore (Preferred)

Work Location: In person