- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
1. Supervises activities on the floor, public areas and laundry
2. Handle guest’s complaints concerning the department.
3. Controls requisitions, uniform and supply.
4. Makes daily check of room and facilities to ensure that cleanliness standard has been met and good maintenance.
5. Supervises the listing of new products for Housekeeping department.
6. Supervises all Housekeeping personnel.
7. Prepares inventories and supervises prepared daily work schedules.
8. Ensures proper maintenance of cleaning equipment, used in the department.
9. To ensure the policy and procedures set forth by the department is carried out.
10. Reschedules the manning during peak season / high occupancy.
11. Checks on staff’s performance, grooming, attitude and behaviour.
12. Control movement of guest supplies, machines the department.
13. Checking of linen and uniform room to ensure procedures are followed.
14. Maintains a high standard of hygiene and sanitation throughout all service areas.
15. Maximise departmental cost savings.
16. Rank customers satisfaction as top priority.
17. Prepare monthly guest supplies , linens, Chinaware glassware and others inventories and submit report to Finance Department by 5th day of each month.
18. Prepare monthly duty roster, to submit to HR Manager by 27th day of each month.
19. To source for quotations from suppliers for any operational equipment supply.
20. To keep record of any breakages of equipment, glassware chinaware, spoiled linens and towels.
21. Keep record of Lost & Found items daily and copy General Manager, Security Manager the reports for further actions.
22. Supervise and keep the Public areas in good conditions and maintain high standard of cleanliness.
23. Inspect guest’s rooms and public areas daily, minimum 10 rooms daily.
24. Maintain effective communication with all Department Head’s and Rank & File.
25. Motivates and trains personnel to perform effective and efficiently.
26. To perform any additional duties and responsibilities as instructed by the Management from time to time.
Pay: RM1,700.00 - RM2,600.00 per month
Benefits:
Work Location: In person
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