- Jalan Mahkota Residence 2 Cheras Selangor Malaysia 43200

Working Location
Job Description
Requirements
Bachelor's degree in Human Resource Management, Business Administration, or a related field
Minimum of 1-2 years of experience in a generalist HR role, preferably within a consultancy or shared services environment
Strong knowledge of Malaysian employment laws and HR best practices
Proficiency in Mandarin language is an added advantage
Excellent communication and interpersonal skills, with the ability to effectively liaise with employees at all levels
Proficient in Microsoft Office applications, particularly Excel and PowerPoint
Strong problem-solving and decision-making skills, with the ability to work independently and as part of a team
A proactive, detail-oriented, and customer-focused approach to work
Responsibilities
1.Talent Acquisition & Onboarding
Coordinate the end-to-end recruitment process, including posting job advertisements, screening resumes, and scheduling interviews for retail and HQ roles.
Manage candidate communications, conduct initial background checks, and prepare employment offer letters or contract documents.
Lead the onboarding process for new hires, ensuring all required documentation is collected, system profiles are created, and company orientations are conducted smoothly.
Facilitate the offboarding process, including preparing resignation acceptance letters, coordinating exit interviews, and calculating final clearance/short-notice payments.
2.Payroll & Benefits Administration
Assist in processing monthly payroll, ensuring accurate calculations of basic salaries, overtime, allowances, unpaid leave, and deductions.
Manage and ensure timely submission of statutory contributions, including EPF, SOCSO, EIS, and PCB (LHDN) in compliance with Malaysian statutory laws.
Administer employee benefits programs, including medical, leave tracking (annual, medical, hospitalization), and staff claims processing.
3.Employee Relations & Compliance
Interpret, communicate, and ensure compliance with the Employment Act 1955 and company policies across all outlets and offices.
Act as an objective point of contact for employee grievances, counselling requests, and workplace conflict resolution.
Support management in handling disciplinary matters, including drafting Show Cause Letters, Warning Letters, and Performance Improvement Plans (PIPs).
Maintain and safeguard highly confidential personnel files, ensuring the HR database (HRIS) is consistently up-to-date.
4. Performance Management & Training
Assist in coordinating the annual or probation performance appraisal cycles, tracking completion timelines, and compiling evaluation data.
5. Quality, Safety & Policy Compliance
Review and update the Employee Handbook and corporate policies (e.g., Whistleblowing Policy, Code of Conduct) to reflect evolving statutory requirements.
Assist in internal audits to ensure employee data accuracy, proper filing of workplace incident reports, and compliance with ethical standards.
Coordinate company welfare initiatives, team-building activities, and staff engagement programs to cultivate a positive corporate culture.
6. Business Development & HR Analytics
Compile and analyse monthly HR metrics, such as employee turnover rates, headcount reports, and recruitment costs, to support management decisions.
Identify operational bottlenecks in HR administrative processes and suggest digital tools or automation workflows to improve efficiency.
Assist in HR-related preparation for expansion plans, including manpower budgeting projections and talent pipeline mapping for new project or outlet launches.
Perform any other administrative tasks and ad-hoc duties as assigned by management from time to time.
Prepare and process confirmation, extension of probation, or promotion letters based on management decisions.
Coordinate training schedules, manage HRD Corp (HRDF) claim submissions, and maintain training records for compliance and audit readiness.
Benefits
BANDAR TUN HUSSIEN ONN
1.0 km
BATU 11 CHERAS
1.6 km
SRI RAYA
1.7 km
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