Job Title: Sales Executive Company: ************* Location: Singapore Job Type: Full-Time
About Us ************* is a dedicated e-commerce platform based in Singapore specializing in modern, high-quality customizable merchandise. We operate a flexible and dynamic business model designed to seamlessly fulfill both large-scale corporate bulk procurement and small-quantity personal custom orders. From premium drinkware to sustainable lifestyle products, we pride ourselves on precision customization and exceptional customer service.
The Role We are looking for a proactive and highly motivated Sales Executive to drive revenue and manage client relationships. As the primary point of contact for our incoming inquiries, you will guide a diverse range of clients—from corporate HR managers to individual shoppers—through our catalog and personalization options to help them create the perfect customized merchandise.
Key Responsibilities
- Manage and respond promptly to inbound sales inquiries, emails, and quotation requests generated through our e-commerce platform.
- Consult with clients to understand their specific gifting needs, recommending suitable items from our catalog, including stainless steel, borosilicate glass, sustainable bamboo, and recycled PET products.
- Advise customers on the most appropriate branding and customization techniques for their chosen materials, such as 1C silkscreen, pad printing, laser engraving, debossing, or heat transfer.
- Prepare accurate sales quotations, negotiate terms, and successfully close sales for both bulk corporate orders and small personal requests.
- Coordinate seamlessly with the production and fulfillment teams to ensure order accuracy, quality control, and on-time delivery.
- Promote our sustainability initiatives, including our eco-friendly "raw delivery" packaging option, to environmentally conscious clients.
- Build and maintain strong, long-lasting relationships with repeat clients to foster customer loyalty and generate recurring business.
Requirements
- Proven experience in sales, account management, or e-commerce customer success.
- Prior experience in the corporate gifting, promotional merchandise, or printing industry is highly advantageous.
- Excellent verbal and written communication skills, with the ability to confidently advise both B2B and B2C clients.
- Strong organizational skills and meticulous attention to detail when processing complex custom orders.
- A basic understanding of digital printing, engraving, or product personalization techniques is a strong plus.
- Self-driven, proactive, and comfortable thriving in a fast-paced e-commerce environment.
What We Offer
- A dynamic and supportive work environment within a growing e-commerce business.
- Opportunities to work with a wide variety of clients across different industries in Singapore.
- Comprehensive training on our product catalog and technical customization processes.
Pay: $1,900.00 - $5,500.00 per month
Work Location: In person