Job Purpose
Lead and oversee the Administration and General Procurement functions to deliver reliable workplace services, effective sourcing and contracting, cost efficiency, governance and business continuity. The role provides strategic direction for administrative operations and manages procurement activities for non-property-development materials and services, while building strong supplier and stakeholder partnerships and ensuring compliance with approved policies, authorities and controls.
Job Responsibilities
Strategic Leadership
- Set the strategy, priorities, service standards and operating plans for Administration and General Procurement in line with organisational objectives.
- Lead category, sourcing and service-delivery strategies for non-property-development materials and services, including opportunities to improve Total Cost of Ownership (TCO).
- Advise management on procurement, workplace services, vendor, contract, cost and operational matters to support informed decisions.
- Drive continuous improvement, digitisation and effective use of approved systems and tools across administration and procurement activities.
Procurement and Sourcing Management
- Lead the end-to-end sourcing process, including vendor eligibility, quotation and tender exercises, evaluation, approval papers, award and contract implementation in accordance with approved authorities.
- Ensure procurement and tendering activities are timely, transparent, properly documented and aligned with business, financial and operational requirements.
- Conduct market intelligence and provide insights on supplier capability, industry benchmarks, cost movements and supply risks.
- Establish and maintain strategic relationships with key suppliers to improve value, service quality, innovation and continuity of supply.
- Monitor supplier and contract performance and coordinate corrective actions, renewals, changes and close-out requirements.
Administration and Workplace Services
- Oversee front desk, meeting rooms, common areas, pantry and refreshment services, and ensure workplace readiness and consistent service standards.
- Ensure office equipment, furniture, fittings and administrative facilities are maintained, operational and supported by accurate asset and inventory records.
- Oversee company vehicles, fuel cards and corporate mobile lines, including applications, maintenance, renewals, terminations, billing and related records.
- Lead office restacking, minor renovation, refurbishment, workstation setup and workplace enhancement projects, including documentation, payment and handover coordination.
- Oversee employee access cards, attendance administration, storage facilities, records, employee facilities and holiday bungalow operations.
- Coordinate licence applications and renewals and maintain complete contract, agreement and stamping records for administrative services.
Financial, Governance and Control
- Oversee administrative expenditure, procurement costs, purchase orders, goods received notes, invoicing and supporting documentation to ensure accuracy, approval and timely processing.
- Establish controls and performance indicators for service quality, procurement cycle times, vendor performance, cost efficiency and contract compliance.
- Ensure activities comply with internal policies, financial controls, audit requirements, delegated authorities and applicable laws and regulations.
- Identify operational, supplier, contract and continuity risks and ensure appropriate mitigation, escalation and record keeping.
Stakeholder and People Management
- Build effective partnerships with business units, Finance, Legal, Risk, vendors, contractors, government agencies and other relevant stakeholders.
- Lead, coach and develop team members, clarify accountabilities and ensure effective and efficient delivery of business results.
- Promote a service-oriented, ethical and collaborative culture with clear communication and timely resolution of stakeholder issues.
Impact / Accountability
- Service Reliability: Ensures administration and workplace services are safe, ready, responsive and continuously improved.
- Commercial Value: Delivers effective sourcing, contracting and supplier management that optimise cost, quality, risk and service outcomes.
- Governance and Compliance: Maintains transparent, well-controlled and auditable administration and procurement processes.
- Business Continuity: Protects the continuity of essential workplace, vendor and supply services through proactive planning and risk management.
- People Leadership: Builds a capable, accountable and customer-focused Administration and Procurement team.
Education / Professional Qualification
- Bachelor's degree in Business Administration, Procurement, Supply Chain Management, Finance, Facilities Management or a related discipline.
- Professional certification or membership in procurement, supply chain, contract management or facilities management is an added advantage.
Professional Experience
- Minimum 10 years of relevant experience in administration, procurement, sourcing, vendor management, contract management or corporate services, including at least 5 years in a managerial or leadership role.
- Demonstrated experience leading tender or sourcing exercises, supplier negotiations, contract awards and vendor performance management.
- Experience overseeing workplace administration, facilities coordination, fleet, assets, licences, billing and service providers.
- Strong commercial judgement, analytical ability, negotiation, stakeholder management, communication and problem-solving skills.
- Working knowledge of governance, financial controls, procurement systems and audit requirements.
Competencies
- Industry Knowledge and Application
- Commercial and Financial Acumen
- Strategic Sourcing and Contract Management
- Operational Excellence and Service Delivery
- Regulations and Standards Compliance
- Stakeholder Management
- People Leadership and Development
- Business Development
Risk Management
Governance, Risk and Integrity
- Understand, at minimum, the Group and BU/OU/Support Department governance structure and processes; operating parameters; applicable laws, rules and regulations; and the principles and requirements of the Code of Business Conduct (COBC), Group Policies and Authorities (GPA), and related policies and procedures.
- Understand the basic application of risk management within the area of operations and maintain compliance with applicable requirements.
- Guide others where required, raise concerns and seek guidance when in doubt.
- Speak up and make sufficiently complete, accurate and timely reports of breaches to enable appropriate management decision-making.
- Support integrity programmes and the performance, monitoring and execution of risk management activities in accordance with relevant guidelines.
- Do not give or receive gratification that constitutes a bribe, engage in corrupt practices, or instruct any party to give or receive bribery or gratification on behalf of the organisation.
- Build a robust and active governance, integrity and compliance culture, with risk management and compliance embedded in operational processes.