About FeetCare
FeetCare is a Singapore foot health specialist with more than 10 years in operation. We fit and sell professional insole brands such as Formthotics, SOLE Active and Archline, and make custom insoles using in-store 3D foot scanning.
Our customers range from walk-in retail clients to national sports teams and companies running workplace foot health programmes. Our sister division, SafetyCare, supplies PPE and safety footwear under our own +PLUS brand.
We are a small, owner-led team. This role works directly with the director and will shape how the business runs and grows.
The role
You will be the director's right hand: keeping day-to-day operations running smoothly across our outlets, and building two B2B sales channels: corporate clients, and clinics that stock and recommend FeetCare-branded products.
We expect the time to split roughly 60% operations and executive support, 40% B2B sales (corporate and clinic), shifting towards sales as operations become more systematised. This is a hands-on role for someone who likes owning outcomes, not just completing tasks.
Key responsibilities
Operations
Coordinate daily outlet operations: staff rosters, opening readiness, and escalations from frontline staff
Manage inventory across outlets — stock counts, reorder points, purchase orders and supplier follow-ups
Track sales, appointments and stock data, and prepare weekly and monthly reports for the director
Document and improve SOPs for fitting, scanning, customer follow-up and returns
Oversee vendor, landlord and service provider matters (maintenance, utilities, licences)
Support customer service escalations and online orders
Corporate sales
Build a pipeline of corporate clients for workplace foot health programmes, staff screening days and bulk insole orders
Prospect and qualify leads among HR, wellness and safety managers in sectors with high standing or walking loads (logistics, manufacturing, healthcare, F&B, retail, security)
Prepare proposals and quotations, and coordinate on-site screening events with our fitting team
Manage existing corporate and sports team accounts: renewals, re-orders and feedback
Keep the CRM up to date and report pipeline and revenue against targets
Represent FeetCare at exhibitions, corporate health fairs and industry events
Clinic sales
Identify and approach podiatry, physiotherapy, chiropractic, sports medicine and GP clinics to stock or recommend FeetCare-branded products
Present products to clinicians, train clinic staff on product features and fitting, and supply samples and point-of-sale materials
Negotiate trade terms, process orders and manage stock replenishment for clinic partners
Track sell-through per clinic and grow the number of active clinic accounts
Executive support
Prepare documents, presentations and correspondence
Run special projects as needed, such as new outlet set-up, system roll-outs and marketing campaigns
Use AI and digital tools to automate repetitive admin and reporting
Requirements
Must have
Friendly personality with a desire to care and help people who are suffering
Diploma or degree in Business, Management or a related field
Proven record of winning or growing B2B accounts, with examples you can talk us through
Strong organisation: you juggle many moving parts without dropping follow-ups
Clear written and spoken English; confident presenting to HR and management audiences
Comfortable with Excel or Google Sheets, and quick to learn new software
Nice to have
Experience selling corporate wellness programmes, or selling products into allied health clinics (podiatry, physiotherapy, sports medicine)
Existing network among HR, safety or wellness decision-makers in Singapore
Hands-on use of AI tools (e.g. ChatGPT, Claude) for everyday work
Interest in sports, running or foot health
What we offer
Direct exposure to the director and a real say in how the business is run
A clear path to a Sales or Operations Manager role as the corporate channel grows
We are a retail company specializing in foot care products. Our goal is to provide our customers with high-quality foot care solutions that improve their overall foot health and comfort. We believe that taking care of your feet is crucial to maintaining a healthy and active lifestyle, which is why we are committed to offering a wide range of products that cater to all foot care needs.
Our company prides itself on offering exceptional customer service and providing a comfortable shopping experience. We understand that finding the right foot care product can be overwhelming, so we have knowledgeable and friendly staff ready to assist our customers with any questions or concerns they may have.
In addition to selling foot care products, we also prioritize sustainability and strive to minimize our environmental impact. We source our products from suppliers who share our commitment to sustainability and use eco-friendly packaging whenever possible.
Join our team and help us continue to provide exceptional foot care solutions to our customers. We are looking for individuals who are passionate about helping other people and share our values of exceptional customer service and sustainability.