Responsibilities
Supervise and coordinate daily food and beverage service operations to ensure smooth workflow and efficiency
Train, mentor, and manage staff to improve team performance and service quality
Oversee inventory management by monitoring stock levels and ordering supplies timely to prevent shortages
Monitor food and beverage quality and presentation to maintain high standards and customer satisfaction
Handle customer complaints by promptly resolving issues to enhance guest experience
Maintain compliance with health and safety regulations to ensure a safe environment for staff and customers
Coordinate with kitchen staff to ensure timely and accurate order delivery, supporting operational efficiency
Prepare and manage budgets by controlling costs and optimizing resource allocation
Required competencies and certifications
Proven experience in a supervisory role in the food and beverage industry
Strong organizational and leadership skills demonstrated through managing teams and operations
Ability to work effectively in a fast-paced environment while maintaining service standards
Excellent communication and customer service skills to engage with customers and staff