Job Summary
As Head of Public Policy and Government Relations at Traveloka, you will lead the company’s public policy strategy and engagement with governments, regulators, and industry stakeholders across its markets. You will anticipate and assess policy and regulatory developments, advocate for policies that support Traveloka’s business and long-term growth, and build trusted relationships with key public sector stakeholders. As a senior adviser to leadership, you will guide the company’s response to policy opportunities and risks, aligning public policy priorities with business strategy.
Job Responsibilities
Develop and manage strategic public sector partnerships to support Traveloka’s core business objectives
Build and maintain robust relationships with governments, trade associations, industry coalitions, and public service authorities to shape favorable policies and positions
Monitor, analyze, and report on global government policy and legislation, identifying emerging trends and drafting issues/position papers for senior business leadership
Educate internal business leaders and the public on the business and societal impacts of proposed legislative and regulatory changes
Draft comprehensive policy briefs, prepare actionable reports, and coordinate with cross-functional teams to align company goals with government requirements
Ensure Traveloka’s full compliance with all relevant government regulations and policies
Lead the development and execution of a global Public Policy and Government Relations (PPGR) Plan aligned with the company’s long-term business strategy
Navigate policy changes, provide strategic direction, and intervene hands-on for emergency policy issues
Interact with senior regulatory bodies and government officials to influence decisions and enable proactive responses to anticipated changes
Own and strengthen key relationships with government officials and regulators to sustain strategic influence
Oversee external communications with government bodies, think tanks, international organizations, and related stakeholders to protect Traveloka’s brand reputation
Serve as a trusted adviser to Country Managers and senior leaders to drive cross-market business growth
Guide and lead high-level projects to uphold Traveloka’s global reputation and market presence
Support the implementation of Traveloka’s ESG strategy by overseeing the execution of social and environmental commitments
Job Requirements
Relevant degree in Public Policy, Law, Political Science, International Relations, or a related field, or equivalent professional experience.
Extensive experience in public policy, government relations, or regulatory affairs, including senior leadership responsibility; minimum of 12 years of relevant experience preferred.
Demonstrated experience leading policy advocacy and government engagement across Southeast Asian markets.
Strong understanding of policymaking and regulatory issues affecting technology, digital platforms, or the travel sector.
Proven ability to build trusted relationships with government officials, regulators, and industry stakeholders.
Strong analytical and communication skills, including preparing policy positions and advising senior executives.
Experience leading teams and working across business, Legal, Compliance, and Communications functions.
Sound judgement, integrity, and discretion in managing sensitive policy matters and urgent regulatory developments.
We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be Southeast Asia’s Leading Travel Platform. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.
With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations—all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.
Our vision is to enrich people’s life by empowering them in fulfilling their unique travel aspirations, seamlessly.