- SMART Tunnel Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Lead the day to day delivery of HR operations, including shared services and payroll, ensuring accurate, timely, and compliant HR support across the organization.
Responsibilities:
HR Shared Services
• Oversee day to day HR shared services delivery: employee data management, onboarding/offboarding administration, HR helpdesk/query resolution, and letter/documentation issuance.
• Maintain HR SOPs and process controls for consistent, audit-ready HR service delivery.
• Drive continuous improvement of HR processes and better use of HR systems to improve efficiency and employee experience.
Payroll Management
• Oversee accurate and timely monthly payroll processing, including statutory contributions (EPF,
SOCSO, EIS, PCB/income tax), claims, and benefits administration.
• Ensure payroll compliance with the Malaysian Employment Act and tax regulations.
• Resolve payroll discrepancies and manage relationships with payroll vendors/systems where
applicable.
Compliance & Reporting
• Maintain accurate employee records and ensure compliance with statutory reporting and internal audit requirements.
• Prepare and publish HR operations dashboards and reports (headcount, payroll costs, turnover) for leadership.
• Maintain risk registers for HR operations and payroll-related matters.
Cross-Functional Support
• Partner with HRBPs, Talent Acquisition, L&OD, C&B, and Finance to support the end-to-end employee lifecycle.
• Support project site offices with HR operations needs specific to construction/data centre project teams.
People Leadership
• Lead and develop the HR Operations team (Shared Services and Payroll executives/officers).
• Enforce quality, governance, and confidentiality standards in handling employee data and payroll
information.
Requirements:
• Bachelor's Degree in Human Resource Management, Business Administration, or related field.
• 5–8 years (Deputy Manager) in HR operations, payroll, or shared services,
ideally within construction/engineering or a project-based environment.
• Strong working knowledge of Malaysian payroll statutory requirements (EPF, SOCSO, EIS, PCB) andthe Employment Act.
• Proficiency in HRIS/payroll systems.
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