1. ERP System Management
- Accurately capture and update purchasers’ details in the ERP system upon confirmed sales to ensure data integrity and proper tracking of transactions. This includes maintaining up-to-date records for billing, payments, receipts, and refunds, ensuring all entries are aligned with company procedures and financial records for audit and reporting purposes.
2. Billing & Progress Payment Issuance
- Prepare and issue progress billings and Differential Payable Notices (DPN) to purchasers based on project milestones. Ensure all billings are accurate, timely, and comply with contractual terms, while clearly communicating payment details and due dates to purchasers.
3. Purchaser & Lawyer Coordination
- Liaise closely with purchasers and solicitors to ensure smooth settlement of documentation and provide regular updates on progress. Act as a key point of contact to address inquiries, resolve issues, and ensure all parties are aligned throughout the transaction process.
4. Payment Follow-Up & Collection
- Actively follow up with purchasers on any outstanding payments to ensure settlement before due dates. Monitor aging reports and ensure collections are made within the stipulated billing timeline and Standard Operating Procedures (SOP).
- To ensure up-to-date reminders are issued for all files with outstanding billing.
5. Document Signing & Collection
- Arrange and coordinate meetings with purchasers for signing of agreements and collection of required documents. Ensure all documents are properly executed, complete, and submitted within the required timeframe to avoid delays in processing.
6. Claims Processing from Financiers
- Assist in preparing and submitting first and subsequent claims to financiers. Track the status of claims, ensure timely disbursement, and issue official receipts upon successful collection while updating records in the ERP system.
7. Reporting & Progress Tracking
- Prepare and maintain weekly reports for each purchaser and/or solicitor, tracking payment status, billing progress, and documentation updates. Ensure reports are accurate and submitted on time to support management decision-making.
- Progress reports and ERP system are updated by PIC’s and solicitor in-charged.
8. Billing Correspondence
- Draft and issue billing-related letters to purchasers, ensuring all communications are clear, accurate, and professional. Ensure timely posting or delivery of letters in accordance with company standards and deadlines.
9. Bank Liaison for Loan Disbursement
- Coordinate with banks to facilitate progress payments for purchasers’ loans. Ensure all required documentation is submitted and follow up closely to secure timely disbursement of funds.
10. Refund Processing
- Process refund entries in the ERP system when necessary, ensuring all adjustments are properly documented, approved, and reflected accurately in financial records.
11. Project Completion Documentation
- Prepare Form I of Assessment, Water Meter Application Form & etc for purchasers upon project completion, ensuring compliance with regulatory requirements and accuracy of information before submission.
- Ensure the title registration date is accurately recorded in system, and the presentation receipt or copy of the title is properly filed.
12. Filing & Record Management
- Maintain proper filing and organization of purchaser documents for safekeeping. Ensure all records are complete, systematically stored, and easily retrievable for audits, reference, or compliance purposes.
13. Legal Process Monitoring (Transfer & Charge)
- Liaise with solicitors to monitor and track the progress of Perfection of Transfer and Charge documentation. Ensure processes are completed within the required timeline and follow up on any delays or outstanding matters.
14. Additional Duties
- Perform any other duties and responsibilities assigned by the company from time to time, supporting the overall efficiency and objectives of the department.
- Attend to purchaser's call/walk-in and handles queries pertaining to billing and payment matters.
- To prepare and submit ad-hoc reports as and when required.
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- How much is your current salary?
- How much is your expected salary?
- How long is your notice period?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Credit analysis: 2 years (Preferred)
Location:
- Petaling Jaya (Preferred)
Work Location: In person