Key responsibilities:
Attend to reported gas incidents and gas supply abnormalities such as gas fires, poor gas supply pressure, suspected gas leaks, etc.
Perform site investigations and rectification work inclusive of co-ordination work with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies and submission of reports.
Investigate and report on abnormalities related to meter readings.
Manage meter cut-off and handle matters related to overdue account.
Respond to customer service requests, such as installing/ replacing/ troubleshooting gas appliances, servicing gas stoves, conducting soundness tests on gas installations, etc.
Handle customers’ enquiries/ feedback and service recoveries.
Perform any other duties as assigned by supervisor.
About you
Higher Nitec / Nitec in Mechanical or any Engineering discipline.
Certificate in Plumbing and Pipefitting is preferred.
Relevant experience in gas, plumbing, sanitary or electrical systems will be an advantage.
Able to work independently and in a team.
Good interpersonal and communication skills.
Possess a valid Class 3 driving license (access to own transport is preferred).
Work-day: 5 days & alternate Saturday
- Top 10 in Straits Times' Singapore's Best Employers 2022*
City Energy supplies piped town gas nationwide. We are also providing innovative green energy solutions, such as green hydrogen, IoT-enabled low-carbon solutions and electric vehicle charging services.
At City Energy, we are always looking for ways to energise our customers’ lives with good energy that is sustainable for our community and environment.
We have made it our goal to provide new forms of energy to the future generations of our city. We are harnessing even more cutting-edge technologies to lead the green change and studying ways to leverage hydrogen to completely decarbonise the piped town gas we produce.
City Energy actively partners with the government and local organisations in our mission to continue doing good for our city and communities. Our contributions are multi-pronged, with a focus on actively supporting the local hawker heritage scene, heritage preservation, and reaching out to children and the elderly.
As an ardent advocate of hawker culture, City Energy provided its hawkers with over $1 million worth of gas rebates in 2021. Our long-standing hawker support efforts include organising Singapore’s longest-running hawker food contest, the City Hawker Food Hunt, to recognise and validate the best hawker dishes served islandwide.
Our mission to deliver good energy requires high standards of corporate governance and business ethics. We are trusted by our stakeholders and exercise the same level of standards when dealing with conflicts of interests, confidential information, health, safety and environment concerns, and other matters.