JOB PURPOSE
To coordinate and execute daily Human Resource operations across CHM Group properties—including full-cycle recruitment, employee onboarding, training coordination, personnel record management, staff welfare, and compliance enforcement—in accordance with CHM Group Policies and Procedures.
KEY RESPONSIBILITIES
1. Recruitment & Selection
- Review Personnel Requisitions submitted by Department Heads to ensure requests align with budgeted manning levels before recommending to the Asst Director of HR.
- Post internal job notices and coordinate candidate applications across properties.
- Screen incoming applications, shortlist candidates based on qualifications, and conduct preliminary interviews alongside Department Heads for rank-and-file roles.
- Conduct reference checks and submit hiring recommendations for selected candidates to the Asst Director of HR
2. Induction, Orientation & Training
- Coordinate the induction and orientation process for all new employees, ensuring Department Heads prepare proper departmental orientation programs.
- Compile and analyze training needs identification forms and performance evaluation questionnaires.
- Assist in monitoring Department Training Plans to ensure CHM Group minimum training hours per person are achieved.
3. Personnel Filing & Records Management
- Supervise the maintenance of individual employee personal files, ensuring up-to-date recording of biodata, CVs, appointment letters, medical examination records, and Personal Action Forms (transfers/promotions).
- Monitor annual leave entitlements and medical leave (MC) consumption on a monthly basis, highlighting problem cases or medical leave abuse to the HR Manager.
- Coordinate the distribution and collection of bi-annual performance appraisals for rank-and-file staff and management reviews.
4. Staff Welfare & Facilities Operations
- Oversee staff welfare facilities, including regular inspections of employee locker rooms, surau (prayer rooms), and the staff canteen/restaurant to maintain hygiene and comfort standards.
- Assist in managing employee health requirements, including medical claim processing (e.g., Red Alert System), panel clinic bill verification, Typhoid injections, and Food Handler Certification for F&B personnel.
- Support staff recognition programs (e.g., Best Staff Front/Back of House, Employee of the Year) and active involvement in staff committees like the Green Club, Annual Staff Party, and Family Day.
5. Industrial Relations & Disciplinary Administration
- Conduct routine departmental walkthroughs to gauge workplace morale and report areas of discontent or feedback to the HR Manager.
- Assist in tracking the monthly Staff Discipline Grid and preparing Disciplinary Forms (DFs) for misconduct cases.
- Support Domestic Inquiry (DI) investigations and assist management with formal employee communications and notice board maintenance.
Pay: RM2,500.00 - RM5,100.00 per month
Benefits:
Work Location: In person