Position Summary
Our client is a leading provider of semiconductor test solutions, specializing in advanced testing equipment and technologies that support semiconductor manufacturing and high-performance electronics industries.
The Senior Field Support Engineer (FSE) leads installation, preventive maintenance, troubleshooting, repair, and improvement of semiconductor test equipment at customer sites. The role serves as the primary technical lead, escalation point, and mentor for the FSE team.
Key Responsibilities
- Lead preventive and sustaining maintenance activities; review and improve PM procedures.
- Troubleshoot complex equipment issues, alarms, and tool-down situations with minimal production impact.
- Oversee component/TIM replacement and RMA activities for complex cases.
- Lead equipment installation, conversion, upgrade, relocation, and de-installation projects.
- Maintain accurate service records and drive documentation improvements.
- Act as the key technical escalation contact and lead communication during major downtime events.
- Mentor and train FSEs, support onboarding, and drive technical knowledge transfer.
Required Technical Skills
- Preventive maintenance and equipment lifecycle management.
- Equipment troubleshooting, root cause analysis, and repair.
- Mechanical, electrical, and motion control systems.
- Schematic reading and technical documentation.
- Cross-functional coordination with engineering and customers.
Core Competencies
- Leadership, mentoring, and communication skills.
- Strong analytical and troubleshooting abilities.
- Ability to work independently and perform under pressure.
- Continuous improvement mindset with sound judgment in escalation and prioritization.
Preferred Qualifications
- Bachelor’s degree in Electrical, Mechanical, Mechatronics, Electronics, or related fields.
- Hands-on experience with semiconductor test equipment.
- Experience leading equipment installation and complex troubleshooting.
- Understanding of semiconductor test processes.
- Previous experience mentoring or training junior engineers.
If you are interested in this opportunity, please click Apply or send your updated CV to Justin at ************* Only shortlisted candidates whose qualifications closely match the job requirements will be contacted for the next steps. Thank you for your interest.