Job Summary
Support the Sales Manager by leading sales efforts, analyzing performance data, and driving customer satisfaction to achieve business growth and team success.
Responsibilities
Assist the Sales Manager in developing and implementing effective sales strategies to drive revenue growth
Lead by example by achieving personal sales targets and coaching team members to meet their goals
Monitor sales metrics and analyze performance data to identify opportunities for improvement and inform decision-making
Manage customer accounts receivable and collections to maintain healthy cash flow
Prepare and report sales activities and forecast plans to the Sales Director for strategic alignment
Address customer complaints promptly and resolve issues to ensure high customer satisfaction
Deliver exceptional customer service and ensure the sales team consistently adheres to company standards
Preferred competencies and qualifications
Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field
2-3 years of sales experience, including supervisory or assistant management roles
Proven track record in wholesale sales and sales management
Strong leadership and team management skills demonstrated through guiding sales teams
Excellent communication and interpersonal skills applied in customer and team interactions
Strong problem-solving skills and attention to detail in managing sales operations
Flexibility to work varied hours, including weekends and holidays