- Geylang Southeast (Singapore) Singapore
Full Time Operations - Marketing Manager Jobs, Salary up to SGD 8,500 in MR Su Southeast (Singapore) - Maukerja
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Job Description
Responsibilities
We are a food and beverage company seeking an Operations & Marketing Manager to support business growth through sales analysis, marketing campaigns, customer engagement and outlet operations improvement.
Key Responsibilities
Analyse outlet sales, order volumes, average transaction values, product performance and promotional results, providing regular reports and practical recommendations.
Support management in setting sales targets, developing marketing plans and implementing operational improvements.
Plan and coordinate festive promotions, new product launches, meal bundles and digital marketing campaigns, and evaluate their effectiveness.
Analyse customer purchasing behaviour and feedback to develop membership, customer retention and re-engagement initiatives.
Support delivery platform and online sales operations by monitoring order conversion, customer reviews and promotional performance.
Conduct research on local markets, competitors, pricing and customer preferences to support business decisions.
Coordinate with outlet teams, kitchen staff and external partners to implement promotions, product launches and service improvement projects.
Develop and maintain business reporting, campaign evaluation and customer feedback follow-up processes.
Requirements
A bachelor’s degree or equivalent relevant practical experience.
At least three years of experience in operations, marketing, customer management or business analysis. Experience in F&B, retail or consumer services is an advantage.
Strong analytical skills, with the ability to turn sales and customer data into actionable recommendations.
Proficiency in Microsoft Excel for data preparation, analysis and reporting. Experience with data visualisation tools is an advantage.
Ability to plan, execute and evaluate marketing campaigns.
Good communication, coordination and project management skills.
Willingness to work in a fast-paced F&B environment and visit outlets as required
Key Responsibilities
Analyse outlet sales, order volumes, average transaction values, product performance and promotional results, providing regular reports and practical recommendations.
Support management in setting sales targets, developing marketing plans and implementing operational improvements.
Plan and coordinate festive promotions, new product launches, meal bundles and digital marketing campaigns, and evaluate their effectiveness.
Analyse customer purchasing behaviour and feedback to develop membership, customer retention and re-engagement initiatives.
Support delivery platform and online sales operations by monitoring order conversion, customer reviews and promotional performance.
Conduct research on local markets, competitors, pricing and customer preferences to support business decisions.
Coordinate with outlet teams, kitchen staff and external partners to implement promotions, product launches and service improvement projects.
Develop and maintain business reporting, campaign evaluation and customer feedback follow-up processes.
Requirements
A bachelor’s degree or equivalent relevant practical experience.
At least three years of experience in operations, marketing, customer management or business analysis. Experience in F&B, retail or consumer services is an advantage.
Strong analytical skills, with the ability to turn sales and customer data into actionable recommendations.
Proficiency in Microsoft Excel for data preparation, analysis and reporting. Experience with data visualisation tools is an advantage.
Ability to plan, execute and evaluate marketing campaigns.
Good communication, coordination and project management skills.
Willingness to work in a fast-paced F&B environment and visit outlets as required
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