- Jalan Lagoon Selatan Subang Jaya Selangor Malaysia 47500

Working Location
Job Description
Requirements
Experience in Supply Chain, Logistics, Transport Operations, or Finance Operations is preferred.
Strong Microsoft Excel skills.
Strong analytical, problem-solving, and decision-making skills.
Good attention to detail and ability to work accurately under pressure.
Strong commercial awareness and customer-focused mindset.
Excellent communication and stakeholder management skills.
Ability to collaborate across countries, cultures, and functions.
Additional Information:
Work Location: Bandar Sunway
Contract Duration: 12 months
Working Hours: 11 am - 8 pm / 5 days a week (supporting India business)
Offered Salary: RM 3,400 - RM 3,800
Responsibilities
About the Role:
We are seeking a Supply Chain Support Advisorto support road transport and bulk fuel delivery operations acrossThailand, Malaysia, Singapore, the Philippines, Hong Kong, and India/UAE.
The role focuses primarily on post-delivery activities, ensuring accurate delivery confirmation, product reconciliation, shipment processing, invoicing readiness, dispute resolution, and operational performance. Over time, the scope may expand to broader Order-to-Delivery activities.
You will work closely with internal teams, transport contractors, terminals, and supply chain stakeholders to ensure safe, reliable, efficient, and compliant operations.
Key Responsibilities:
Confirm customer deliveries and support product reconciliation using relevant supply chain systems and tools.
Process delivery shipments accurately and on time to enable invoicing.
Monitor road transport gains and losses and resolve discrepancies.
Manage customer disputes and quantity adjustments within agreed SLAs.
Monitor process deviations, quality issues, and operational KPIs, taking proactive corrective action.
Work with transport contractors, terminals, scheduling, delivery assurance, and other stakeholders to resolve operational issues.
Support continuous improvement through root cause analysis, process optimisation, and reduction of non-touchless transactions and operational errors.
Maintain accurate depot and operational data.
Support new business scenarios, including new customers, depots, suppliers, and data exchange processes.
Develop expertise as a system professional/super user and support process and system improvements.
Assist with training, coaching, and supporting team members.
Support month-end closing activities and other high-priority operational requirements.
Benefits
BRT - SUNMED
0.3 km
BRT - SUNU-MONASH
0.5 km
BRT - SUNWAY LAGOON
0.9 km
BRT - SOUTH QUAY-USJ 1
1.1 km
BRT - MENTARI
1.4 km
LRT - USJ 7
1.9 km
BRT - USJ7
1.9 km
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