Serve as the lead point of contract for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Ensure the timely and successful delivery of our services according to customer needs and objectives.
Perform administrative tasks in relation to the sales functions.
Prepare sales reports on account status.
Assist or follow up with customer’s requests, or issue escalations as required.
Collect positive review for our multiple social media platforms.
Able to adapt to TikTok live streaming or live camera sessions (1 hour daily).