As the
first point of contact
with our patients, you will be responsible for:
Handling patient queries via phone, WhatsApp and email, including providing basic information and understanding the dental needs of prospective patients
Managing appointment scheduling and follow ups
Handling payment collection
Performing administrative tasks, e.g. ordering of supplies, filing documents, preparing procedural documents
Supporting clinical staff in basic duties when needed, such as sterilisation of instruments
What We’re Looking For:
Excellent verbal and written communication skills
A positive, patient-focused mindset
Strong organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Experience in a dental/medical clinic is a plus
Who are we looking for?
Someone who:
has excellent communication skills and good command of English
is able to work independently and as part of a team
is able to connect with children will be a bonus as our patient base consists of families as well as professionals
has a keen eye for detail
is keen to accept new challenges and willing to learn new things
is proficient with Microsoft Office applications
We offer a competitive salary and benefits based on your experience and capabilities, and believe in supporting your continuous learning. Training will be provided, where necessary.
Do you believe that you are the right person for our team, and that we are the right team for you? Send us your detailed resume, expected salary and availability. We would love to hear from you!
Job Highlights
Attractive remuneration packages, including bonuses
Positive and nurturing work environment
Structured career progression & training provided
Established in 2018, Elements Dental is a independent dental clinic, led by an experienced and passionate dental surgeon. We believe that the key to good service begins with its
people
- we want the best for our employees, so that they in turn can give their best to our patients.
Treatments include preventative dentistry, pain management, aesthetic dentistry and orthodontics. We believe in providing treatment tailored to our patient's needs, which means joint decisions between the clinical team and the patients. Our treatments focus on the concepts of
functional aesthetic
and
holistic oral health
.