Full Time Duty Officer - Acting Supervisor - Visitor Service | 6 Months Contract (Maternity Cover) Jobs, Salary up to SGD 3,000 in Adecco Personnel Pte Ltd Southeast (Singapore) - Maukerja

Required to travel between both museums located near Pasir Panjang & Upper Changi  MRT

Working Hours:
Upper Changi: 9am - 6pm
Pasir Panjang: 9am - 5.30pm 

  Working Days: 5 days/ week (Including weekends & PH)
Compensation: Gross up to $3000
*Salary will commensurate with experience
6-Months Contract 

Job scope


Manage daily operations across two museum sites and ensure smooth visitor experience.
Attend to visitors professionally and ensure a positive visitor experience.
Coordinate and facilitate large groups of visitors and group visits.
Resolve operational or technical issues and escalate when needed.
Monitor and manage associates’ performance, guiding associates in conducting tours and visitor programmes
Act as the key liaison between associates and internal/external stakeholders.
Manage administrative duties, including coordinating group visit bookings and responding to internal and external enquiries.
Prepare and submit monthly revenue reports.

Requirements:

Comfortable with travelling between both museums
Strong interpersonal skills
Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
Experience in handling various payment modes and people managing 
2 years of front line/ customer service experience, preferably in hospitality
Skilled in service delivery, problem resolution, and service recovery
Good telephone etiquette and communication skills
Flexible in customer interactions in a front-facing role
Willingness to work on weekends and public holidays



To Apply or Enquire, please fill in the application form: *************


and

WhatsApp your resume with code 'FJNHBDO' to ************************** (Ziqing)

EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng


*Please note that only shortlisted applicants will be notified