- Jalan PJU 1A/1 Petaling Jaya Selangor Malaysia 47301
Working Location
Job Description
Requirements
Front Desk & Queue Management: Experience in customer service, reception, or floor greeting, with the ability to manage waiting lines and digital queue systems calmly.
Warm Interpersonal Skills: Excellent communication skills in Bahasa Malaysia and English to deliver a welcoming first impression and handle guest inquiries.
Organizational Ability: Aptitude for tracking table turnover rates, party sizes, and floor seating maps to optimize seating speed.
Appearance & Hygiene: Neat personal presentation, professional posture, and adherence to food outlet hygiene guidelines.
Team Coordination: Strong communication with food runners and floor crew to ensure fast table resetting.
Responsibilities
Warm Guest Welcome & Queue Management: Greet arriving patrons with a friendly demeanor, issue queue numbers during peak meal hours, and organize waiting lines to prevent crowding around the entrance.
Table Allocation & Seating Pace: Track real-time floor availability to seat guests efficiently, match party sizes with suitable tables, and avoid overloading specific server sections.
Reservation & Inquiry Handling: Manage table bookings via phone or digital platforms, handle takeaway orders at the door, and answer basic menu or operating hours inquiries.
Floor Coordination & Flow: Communicate closely with floor crew and food runners on table turnover status so cleared tables are reset promptly for waiting guests.
Entrance Maintenance & First Impressions: Keep the reception counter, digital queue displays, and entry display menus clean, well-stocked, and organized throughout the operational shift.
Benefits
ARA DAMANSARA
1.3 km
LEMBAH SUBANG
1.7 km
SUBANG
1.9 km
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